Privacy Policy

Privacy Policy — Glucose Wisdom (Anna Maccani)

Effective Date: 05 December 2025

Legal/Operating Name: Anna Maccani (operating as Glucose Wisdom)

Business Address: 6285 Northam Dr, Mississauga, Ontario, L4V 1X5, Canada

Email: [email protected]

Primary SMS Number (A2P): +1 786-460-2789

Voice/Forwarding Number: +1 416-899-4618

Website: https://glucosewisdom.com/ (opt-in page: https://glucosewisdom.com/business)

Glucose Wisdom (“we,” “us,” “our”) respects your privacy. This Policy explains how we collect, use, share, and protect information when you visit our website, submit forms, text or call us, or receive our services.

1) Information We Collect

  • Contact details you submit: Your name, email, phone number, city/province, and any information you enter into forms or messages.

  • Service & appointment data: Requested services, coaching notes, appointment dates/times, order history, and support communications.

  • Marketing preferences: Your opt-in/opt-out selections for SMS and email.

  • Usage data & cookies: IP address, browser/device type, pages visited, referring URLs, and analytics gathered using cookies, tracking pixels, and similar technologies.

2) How We Use Information

  • Provide, schedule, and manage services and appointments; send confirmations and reminders.

  • Send wellness education, program updates, and promotional offers (if you have opted in).

  • Respond to inquiries and offer customer support.

  • Improve our website, services, security, and overall performance; conduct analytics.

  • Comply with legal, regulatory, and tax obligations; enforce our Terms.

3) SMS/Text Messaging Policy (A2P)

When you enter your mobile number and explicitly opt in through our website forms (including glucosewisdom.com/business), you consent to receive SMS/text messages from Glucose Wisdom (Anna Maccani) regarding appointment reminders, wellness updates, and promotional messages.

  • Message frequency may vary.

  • Standard message & data rates may apply.

  • Reply STOP at any time to unsubscribe.

  • Reply HELP for assistance or email [email protected].

  • Program messages originate from +1 786-460-2789; Calls may forward to +1 416-899-4618.

  • Consent is not a condition of purchase.

4) Legal Bases (where applicable)

We process personal data based on: your consent performance of a contract (providing services you requested) legitimate interests (improving services and protecting security) legal/regulatory obligations

5) Sharing of Information

We do not sell personal information. We may share limited data with:

  • service providers who support our operations (scheduling systems, CRM, messaging platforms, analytics, payment processors), under confidentiality

  • authorities when required by law or to protect rights, safety, or security

  • a successor entity in the event of a merger or business transfer

6) International Transfers

Some vendors may process information outside Canada (including the U.S.). Your data may therefore be subject to foreign laws. We take reasonable steps to ensure appropriate safeguards.

7) Data Security & Retention

We use reasonable administrative, technical, and physical security measures. We retain data only as long as necessary for service delivery, legal obligations, or until deletion is requested (within lawful limits).

8) Your Choices & Rights

  • Access/Update/Delete: Email [email protected] to request access to, correction of, or deletion of your information.

  • Marketing opt-out: Reply STOP to any SMS Use the unsubscribe link in emails Contact us to update preferences

  • Canadian residents may have additional rights under applicable privacy laws.

9) Cookies & Tracking

We use cookies and similar technologies for site functionality and analytics. You can control or disable cookies through your browser settings. Some site features may not function correctly without cookies.

10) Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect their information. If a child has submitted data, please contact us and we will remove it.

11) Third-Party Links

Our website may include links to external sites. Their practices are governed by their own privacy policies. We are not responsible for third-party content or privacy actions.

12) Changes to This Policy

We may update this Policy periodically. A new Effective Date will reflect changes. Material updates may be highlighted.

13) Contact Us

Questions about this Policy or your data?

Email [email protected] or text/call +1 786-460-2789 (calls may forward to +1 416-899-4618).

Glucose Wisdom